mHospitals Logo
We do not attend any medical emergency!

Terms of Use


Our services are limited to India only. We do not attend any health emergency at this stage. For any health complications, you are adviced to contact nearest hospitals/physician.

Conclusion

The following terms and conditions govern your visit and your use of www.mhospitals.com (hereinafter referred to as “Site”) owned by VBRI Group (hereinafter referred to as “Provider”, “we”, “us” or “our”). Access and use of this Site and the products and services available through this Site are subject to the terms and conditions set forth herein or other specific portions of the Site along with the disclaimers, if any.

By using the Site, you expressly accept and agree to the terms and conditions set forth herein or other specific portions of the Site along with the disclaimers, if any. If you do not agree, kindly do not access this Site.

This Terms of Use is updated on 11 September 2019 and VBRI Group may at its sole discretion change the products and services available through this Site from time to time.

USE OF THIS SITE

You warrant that you are legally entitled to use this Site. You agree not to misuse this Site for any illegal purpose or cause damage to this Site. You agree not to copy, reproduce, publish, or distribute any material of this Site.

USERS OF THIS SITE

The users of the Site are categorized as follows:

  1. Visitors or non-registered user who may access content of the Site (“Visitors”).

  2. Registered user who have created an account on the Site (“Registered Users”).

  3. Health practitioners, registered on the Site, including doctors registered with Medical Council of India, dentists registered with Dental Council of India, homeopathic practitioners registered with Central Council of Homeopathy, and practitioner of Indian medicine registered with Central Council of Indian Medicine (“Health Practitioner”).

  4. Pharmacist, registered on the Site, registered with Pharmacy Council of India (“Pharmacist”).

  5. Pathologist registered on the Site authorized to provide pathological service in India (“Pathologist”).

FEATURES OF THIS SITE

The Site provides various features categorised as follows:

  1. Creating an account by the Health Practitioners on the Site. The Site allows the Health Practitioners to create an account by providing details including but not limited to Name of the Health Practitioner, certificate of registration with appropriate authority, mobile number, and contact details. Once the Health Practitioner is registered on the Site, the Health Practitioner may allow his profile to be listed on the Site and provide details of available slots for booking an appointment by the Registered Users.

  2. Enabling Health Practitioners to create educational material on various health subjects.

  3. Allowing Visitors to view the profile of the Health Practitioners listed on the Site and the educational health information.

  4. Enabling registered users to book an appointment with the listed Health Practitioners and communicate with the Health Practitioners regarding their queries.

  5. Creating an account by the Pharmacist for sale of medicine on the Site. The registered Pharmacist can upload the details of the medicine to be sold including but not limited to the name of the medicine, pictures of medicine, cost, manufacturing and expiry date. Once the medicine details are created, the Pharmacist can list the medicine for sale on specific section of the Site.

  6. Sale of the medicine to Registered Users on receipt of request to purchase. The receipt of request from the Registered Users for purchase of the medicine include but not limited to uploading the prescription by the Health Practitioner of the Site or any medical practitioner, registered with appropriate authority to practice in India, not registered in the Site (“Medical Practitioner”). The Pharmacist on receipt of prescription by the Health Practitioner or Medical Practitioner has to verify the details of the prescription including but not limited to telecom verification with the doctor in case of discrepancy, and on successful validation providing the medicine to the Registered User.

  7. Creating an account by the Pathologist for providing pathological and/or diagnostic services on the Site. The registered Pharmacist can upload the details of the pathological and/or diagnostic services to be provided including but not limited to the name of services, cost, time to provide the report, and availability to visit the Registered User place. Once the pathological and/or diagnostic services details are created, the Pathologist can list the pathological and/or diagnostic services for sale on specific section of the Site.

  8. Sale of the pathological and/or diagnostic services to Registered Users on receipt of request. The receipt of request from the Registered Users for purchase of the pathological and/or diagnostic services include but not limited to uploading the prescription by the Health Practitioner of the Site or any medical practitioner, registered with appropriate authority to practice in India, not registered in the Site (“Medical Practitioner”). The pathologist on receipt of prescription by the Health Practitioner or Medical Practitioner has to verify the details of the prescription including but not limited to telecom verification with the doctor in case of discrepancy, and on successful validation providing the pathological and/or diagnostic services to the Registered User.

  9. Enabling registered users to book an appointment with the listed Health Practitioners and communicate with the Health Practitioners regarding their queries.

  10. Creating an account by the Pharmacist for sale of medicine on the Site. The registered Pharmacist can upload the details of the medicine to be sold including but not limited to the name of the medicine, pictures of medicine, cost, manufacturing and expiry date. Once the medicine details are created, the Pharmacist can list the medicine for sale on specific section of the Site.

TERMS OF SALE
  1. This Site does not offer any purchase of services and/or products. This service is currently running under field trial and services may be delayed for which we will not be responsible.

INTELLECTUAL PROPERTY RIGHTS

Copyrights, trademarks, and other intellectual property rights, whether registered or unregistered, in all material on this Site shall remain at all times vested in us or our licensors. You agree that all materials of this Site are for your personal and non-commercial use only.

PRIVACY POLICY

Your privacy is important to us. Please refer to our Privacy Policy, which governs how we use your information, at www.mhospitals.com.

COMMENTS AND REVIEWS

The comments and reviews on the contents published on the Site can be provided only by the Registered Users, Health Practitioners, Pharmacist, and Pathologist. The user of the Site agrees to display their details along with the comments and reviews, if any.

LINKS TO THIRD PARTY WEBSITES

The Site may contain links to third party websites (hereinafter referred to as “Linked Sites”). We are not liable for any loss or damages caused to you from accessing the Linked Sites. Your use of the Linked Sites is subject to the terms and conditions set forth therein.

PROVIDER’S RESPONSIBILITY
  1. mHospitals provides a platform for Visitors, Registered Users, Health Practitioners, Pharmacist, and Pathologist to interact with each other and avail the services and/or product provided by them. The “VBRI Group” responsibility is limited only to as intermediary within the meaning of Information Technology Act, 2002 (as amended) and Rules thereunder.

  2. The VBRI Group on receipt of information regarding unlawful activity by the Visitor, Registered User, Health Practitioner, Pharmacist, and Pathologist, or on its own may bar access to the Site or delete account of such users on the Site.

  3. The use of the site in no way constitutes a patient and doctor relationship between the Registered User and VBRI Group, a patient and pharmacist relationship between the Registered User and VBRI Group, or a patient and pathologist relationship between the Registered User and VBRI Group.

VBRI GROUP COOPERATION WITH LAW ENFORCEMENT AGENCY

The VBRI Group can inform and/or provide information to law enforcement agencies or government of unlawful activity by the Visitor, Registered User, Health Practitioner, Pharmacist, and Pathologist on the Site.

DISCLAIMER OF WARRANTY / LIMITATION OF LIABILITIES

ALL PRODUCTS AND SERVICES MADE AVAILABLE ON OR THROUGH THIS SITE ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESSED, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE AND OUR AFFILIATES, AND THEIR STAFF DO NOT WARRANT, AND HEREBY DISCLAIM ANY WARRANTIES, EITHER EXPRESSED, IMPLIED OR OTHERWISE, WITH RESPECT TO THE SITE, CONTENT QUALITY, ACCURACY, COMPLETENESS AND ADEQUACY, OR THAT THE PRODUCT OR SERVICES WILL MEET YOUR NEED OR EXPECTATIONS. WE AND OUR AFFILIATES DO NOT WARRANT THAT THE SITE WILL OPERATE IN AN UNINTERRUPTED MANNER AND IT IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. EXCEPT AS PROHIBITED BY LAW, YOU AGREE THAT WE AND OUR AFFILIATES, WILL NOT BE LIABLE TO YOU FOR ANY LOSS OR DAMAGES ARISING OUT OF OR RELATING TO THESE TERMS OF USE, OR YOUR (OR ANY THIRD PARTY) USE OF OR INABILITY TO USE THIS SITE. EXCEPT AS PROHIBITED BY LAW, YOU AGREE THAT WE AND OUR AFFILIATES WILL HAVE NO LIABILITY FOR ANY CONSEQUENTIAL, INDIRECT, PUNITIVE, SPECIAL OR INCIDENTAL DAMAGES, WHETHER FORESEEABLE OR UNFORESEEABLE, AND WHETHER WE AND OUR AFFILIATES HAS BEEN NEGLIGENT OR OTHERWISE AT FAULT.

INDEMNIFICATION

You agree to indemnify, defend and hold us harmless and our respective affiliates, officers, directors, governing board members, employees, and agents from and against any third party claims arising out of your use or any way related to your use of the Site, including any liabilities, damages, expenses, including litigation cost and attorneys’ fees.

TERMINATION

If you breach any provision of this Terms of Use, we reserve right the to suspend or prohibit your access to this Site.

GOVERNING LAW AND JURISDICTION

The provisions of this Terms of Use are governed by and construed in accordance with the laws of India. You agree to submit to the exclusive jurisdiction of the courts at New Delhi, India.

ARBITRATION

In the event of any dispute or differences arising out of or in connection within this Agreement then in such an event the Parties shall resolve the dispute or difference by reference to Arbitration to be conducted in New Delhi, India, in accordance with the Arbitration and Conciliation Act 1996.

SEVERABILITY

The provisions contained in this Terms of Use are enforceable independent of each other. If any provision is determined by the competent court to be unenforceable, the other provisions will continue to be in effect.

CHANGES TO TERMS OF USE

This Terms of Use is effective as of 11 September 2019 and will remain in effect except with respect to any changes in its provisions in future. The changes to the provisions of this Terms of Use will come in effect immediately after being posted on this Site. We may change our Terms of Use from time to time. If we do, we will update this Terms of Use on our website which will bind to you as and when updated. Your continued use of the service after we post any modifications to the Terms of Use on the Site will constitute your acknowledgement of the modifications and your consent to abide and be bound by the modified Terms of Use. If we make any material changes to this Terms of Use, we will notify you either through the email address you have provided us, or by placing a prominent notice on the Site.

GRIEVANCE OFFICER

In accordance with Information Technology Act, 2000 (as amended) and rules made there under, the name and contact details of the Grievance Officer who may be contacted are as follows:

Grievance officer: Priya Goyal

E-mail: contact@mhospitals.com

Tel: (+91) 11-40514972